Full Backup Operation not working

Hi,

Iu2019m using MAXDB 7.8 and using Dataprotector tool to take full backup. Data Protector toool uses the below commands to take full backup.. but it is giving ERROR saying that

Error: ERR

-24920,ERR_BACKUPOP: backup operation was unsuccessful

The backup tool failed with 2 as sum of exit codes. The database request was canceled and ended with error -903.

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qapaux26# dbmcli -d tvs -u dbm,dbm

dbmcli on tvs>user_logon dbm,dbm

OK

---

dbmcli on tvs>dbm_configset -raw BSI_ENV /var/opt/omni/tmp/TVS.bsi_env

OK

---

dbmcli on tvs>medium_put BACKDP-Data[1]/1 /var/opt/omni/tmp/TVS.BACKDP-Data[1].1 PIPE DATA 0 8 NO NO \"\" BACK

OK

---

dbmcli on tvs>util_connect

OK

---

dbmcli on tvs>backup_start BACKDP-Data[1] DATA

ERR

-24920,ERR_BACKUPOP: backup operation was unsuccessful

The backup tool failed with 2 as sum of exit codes. The database request was canceled and ended with error -903.

Help is much appreciatedu2026could you please help me out if anybody has idea on this..

The same command commands works for MAXDB 7.7 but not for MAXDB 7.8

Regards,

Ranganath