Skip to Content

Solution database enhancement (IS01).

Hi all ,

We want to enhance the solution database (Txn is01) .

We want to make it mendatory to release the problem or solution before saving it .

which means we wana put an error message at the time of saving (problem and solution ) if its not released .

Regards,

Naval Bhatt .

Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Dec 15, 2010 at 03:17 PM

    When you move to release CRM2007 or higher, the problems & solutions are replaced by knowledge articles and the initial status on those can be set to released.

    Not that your solutions and problems will go away but you should consider a thought to convert them to knowledge articles as I don't believe the problems and solutions will be enhanced moving forward by SAP.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.