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SBO takes 99% CPU and freezes the computer for infinity

Hi developer fellows

My Add-On plugs menu items to the module menu of Business One and uses UI- and DI functionality. Clicking on this menu items launches different executables of my Add-On application.

Instancing and terminating this Add-On-executables do not need any CPU-power of SBO Business One. But from some how reason I’m facing the problem, that after a couple of instancing and terminating of this Add-On-executables, SBOBusinessOne.exe’s CPU needs raises up to 99% and freezes the hole computer. Nothing works anymore. The only way is to kill the SBOBusinessOne process using the task manager.

The phenomenon is reproducible.

This is a very serious problem.

My questions:

Does anyone facing similar problems?

Is this a reported bug?

Can somebody explain me what is going wrong?

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4 Answers

  • avatar image
    Former Member
    Apr 04, 2004 at 09:46 AM

    Hi,

    This is not a reported BUG.

    Could you explain why you need different processes of the same *.exe?

    The same *.exe can open multiple and different forms / windows.

    Regards,

    SDK Supprt ,

    SAP Manage Israel.

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    • Former Member Kurt Huwiler

      Kurt

      I've seen the same issue with my add-on.

      In my case it's only one .EXE but sometimes it freezes SAP Business one and consumes the 99% of the resources of my computer.

      I don't know either what's the reason for this bug. But I know it's when an add-on is running in the background when you register the .EXE

      By now all i could do is unregister the Add-on and the bug is not triggered again.

      So I support your oppinion about the unpredictability of the bug, but for sure it's when you register your add-on and it's launched automatically when SBO starts.

  • avatar image
    Former Member
    Apr 05, 2004 at 05:52 PM

    Kurt

    I just found something else.

    In an scenario without Add-ons, SAP Business One freezes and consumes 99% CPU usage again.

    But that's where my guess was wrong, because I realized that the Screen Painter is running as an Add-on too. So I want to know if you are using the Screen Painter along with your Add-ons.

    Maybe the bug is in the Screen Painter Add-on just as I've seen a moment ago. Without any Add-on (except the Screen Painter) SBO also freezes the computer.

    I hope we can find the cause of this bug and find out a solution.

    Kind Regards,

    L. Iván Juárez A.

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  • avatar image
    Former Member
    Jun 30, 2004 at 01:30 PM

    Hi All,

    this issue was corrected in Patch 24 of 6.50 SP0. So any patch subsequent to this should solve this issue. Also note that SP1 is now available to download.

    Regards,

    Lisa Mulchinock

    SDK Support Consultant

    Galway

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    • Former Member

      Where can we get patch 24? The latest patch available to download from the SMB Portal site is patch 20. Someone else in this forum previously tried to obtain patch 24 by asking SAP support but was told support knew nothing about it. I still have problems with SBO freezing several times a day and I would love to get my hands on patch 24, so please, where can we get this patch?

  • avatar image
    Former Member
    Jul 01, 2004 at 07:00 AM

    Hello all,

    If a patch fixes a particular problem, then please log a message for my attention and i will provide you with the patch.

    Regards,

    Lisa Mulchinock,

    SDK Support Consultant

    Galway

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    • Former Member Former Member

      Hi Lita,

      Unfortunately we are not permitted to deliver patches based on SDN messages, only with messages logged on SAP Service Marketplace. Please note that there is currently hotnews 750579 where a problem regarding VAT Reports has been identified with all patches from 24 onwards. This problem is fixed in Patch 7 of 6.5 SP1 so we would only recommend upgrading to this patch.

      Kind Regards,

      Lisa Mulchinock,

      SAP SDK Consultant,

      Galway