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author's profile photo Former Member
Former Member

crystal report server 10 license troubleshooting issue

I got the following errors on my crystal report server 10 these few days and the number of errors increase.

I found that the crystal license will be used by alot of system connections when the licenses runs out.

Currently we have 18 concurrent crystal licenses.

However, the timing of these errors varies to the time of the crystal license 1 or 2 hours before.

1. Invalid printer specified.

2. Unable to connect: incorrect log on parameters.

3. Object could not be scheduled

Is there a correlation between these crystal report errors with system connections and licenses run out issue?

Is there any tool for me to troubleshoot this crystal license issue?

I am using crystal enterprise 10 report server together with a few cluster report servers.

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 13, 2010 at 11:24 AM

    I believe there is no such tool out there that can troubleshoot if your error messages are related to the fact that you might overrun your concurrent license count. I suggest you open up a OSS note to get confirmation from SAP if there somehow is a relationship between your errors and the license count.

    Hope this helps...

    Martijn van Foeken

    Focuzz BI Services

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