Access Denied Errors - Collaboration Room

[Former Member]

Hello,

We set up collaboration in EP6 sp2 and are getting some errors.

1) I created a room and gave myself the admin, member role to the room. But when I goto collaboration, room directory, my rooms tab, I have "No rooms available.." Is this correct? I would think I would see the room I just created here.

2) Now, if I goto the communities tab, I see a room I created, but when I goto the room I get "Access Denied" in the Room Tasks, Room Documents, Room news, Room Discussion.

Does anyone have an idea on what I might have missed that is causing these exceptions. I went through the install process and gave myself the proper collab roles. So I think I did everything correctly.

thanks,

Keith

[Kyle]

Keith -

At this time, I'd open an OSS message if you haven't already done so. As you mentioned, the fact that you have received a "Registration Failed" for a community room does indicate that some configuration is missing or invalid.

Regards,

Kyle Lawrence

[Kyle]

Keith -

It sounds like you created a community room. You need to join the community before entering the non-public areas of the room. You're probably seeing the Tasks, Documents, etc. pages because you have given yourself an admin role.

Try registering with the community room.

Regards,

Kyle Lawrnece

> Hello,

>

> We set up collaboration in EP6 sp2 and are getting

> some errors.

>

> 1) I created a room and gave myself the admin, member

> role to the room. But when I goto collaboration,

> room directory, my rooms tab, I have "No rooms

> available.." Is this correct? I would think I would

> see the room I just created here.

>

> 2) Now, if I goto the communities tab, I see a room

> I created, but when I goto the room I get "Access

> Denied" in the Room Tasks, Room Documents, Room news,

> Room Discussion.

>

> Does anyone have an idea on what I might have missed

> that is causing these exceptions. I went through the

> install process and gave myself the proper collab

> roles. So I think I did everything correctly.

>

> thanks,

> Keith

[Former Member]

I tried to register like you suggested, and I believe that confirms something is not set up correctly. I received a "Community registration failed" message.

Any Ideas?

Keith