Skip to Content
avatar image
Former Member

E2E Analysis File Browser error

We've configured RCA in Solman v7.01 sp06 eph1 sp23

I've successfully run the managed system diagnostic setup for one of our Portal system in windows. However when I try to open the file browser, it errors out with "remote service is not up". I checked the diagnostics agent on the mgd system - its running. What is causing this error? Other systems do not have this issue.

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • avatar image
    Former Member
    Dec 06, 2010 at 07:07 AM

    The actual error message is "Could not retrieve remote service. Please check that the agent is running.",

    At this point I am not sure if I have to activate a service in sol mgr and which service to activate. I tested another abap system and System Analysis -> File system browser has the same error.

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member Tom Cenens

      Hi

      I found out that even though the diagnostic agent is running, it wasnt connecting to solution manager. I had to restart the agent each time file browser does not work.