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Former Member

E2E Analysis File Browser error

We've configured RCA in Solman v7.01 sp06 eph1 sp23

I've successfully run the managed system diagnostic setup for one of our Portal system in windows. However when I try to open the file browser, it errors out with "remote service is not up". I checked the diagnostics agent on the mgd system - its running. What is causing this error? Other systems do not have this issue.

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    Former Member
    Dec 06, 2010 at 07:07 AM

    The actual error message is "Could not retrieve remote service. Please check that the agent is running.",

    At this point I am not sure if I have to activate a service in sol mgr and which service to activate. I tested another abap system and System Analysis -> File system browser has the same error.

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    • Former Member Tom Cenens


      I found out that even though the diagnostic agent is running, it wasnt connecting to solution manager. I had to restart the agent each time file browser does not work.