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iview not found error in Consumer Portal

Hi,

We are using a BSP iview in Consumer and in CRM Producer Portal. When we click on Search button in the BSP for some fields it is giving us the screen to search in Prducer Portal.

As the iview is assigned to the role in Producer portal, we assigned the same role to the user in consumer portal. When we click on Search button in BSP it is throwing below error

07:56_03/12/10_0039_353905750

[EXCEPTION]

com.sapportals.portal.prt.runtime.PortalRuntimeException: iView not found: pcd:portal_content/com.sap.pct/specialist/com.sap.pct.crm/com.sap.pct.crm.roles/com.sap.pct.crm.core.defaultservices/com.sap.pct.crm.core.valuehelp

at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1937)

at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:234)

at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:316)

at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)

at com.sapportals.portal.prt.connection.PortalRequest.getRootContext(PortalRequest.java:488)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:607)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

Permissions are assigned for CRM Default Services role in Producer Portal, same role has been assigned to the user in Consumer Portal also from the data source of Producer Portal. Still we are facing a problem

Can anybody please provide me a solution for this.

Regards,

Pradeep

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1 Answer

  • Best Answer
    Posted on Dec 05, 2010 at 07:37 AM

    Hi Pradeep,

    Couple of things to check:

    1. Make sure you have configured the permissions on the producer portal correctly

    http://help.sap.com/erp2005_ehp_04/helpdata/EN/43/2236fc0b413fe1e10000000a11466f/frameset.htm

    2. On the consumer, make sure the permissions for the Remote producer object are setup correctly (Producer object under the folder Netweaver Content Producers)

    http://help.sap.com/erp2005_ehp_04/helpdata/EN/43/2232580bb93fece10000000a11466f/frameset.htm

    Thanks,

    Shanti

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