We're using BO XI3.1 SP3 (no fix pack) - server hosted on Windows 2003 SP2 and web server running on Tomcat.
Recently users reported that they are unable to save report from their BO Inbox to favorite or vice versa.
I tried with my login (admin) but unable to replicate the issue. Now tried with user login found below error
Once click on Document - Save As; an hour glass stay for ever and upon clicking on error sign at bottom left corner of browser status bar got below error
Error: 'currentfolderid' is undefined
URL: https:// domin/AnalyticalReporting/viewers/cdz_adv/language/en/html/saveAsDialog.html
note It's working find for me, but not for users. Any clue?