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Delete Assignment of Sales Order to Service Notification

Former Member
0 Kudos

Hi,

I would like to delete the assignment of a sales order to a service notification (not delete the sales order itself). Can this be done without development?

For the assignment of a service order to a service notification, this deletion is possible via the dropdown menu in the service notification.

When I look at the business processes for system/user status, I do see a business process "Cancel sales order assignment". I tried to trigger it using a user status but that trick does not seem to work.

With regards,

Dan

Accepted Solutions (0)

Answers (2)

Answers (2)

andrea_brusarestelletti
Active Contributor
0 Kudos

Hello,

I solved this creating a new activity in the action box, assigning Business transaction "PMMC - Cancel sale order assignment" and leaving function module blank. It resets the system status "SOAS - Sales Order Assigned".

To do something better, it would be useful to write a custom FM that clears possible fields containing the relationship (such as QMEL-VBELN).

Best regards,

Andrea

Former Member
0 Kudos

Hi Dan,

Were you able to delete the sales order assignment to the notification? I tried deleting the service order assignment to notification, but that also is not working. Any ideas on that

The system status says that "order assignment deletion is not allowed.

Thanks

Ashish

Former Member
0 Kudos

Hi Ashish,

Yeah I got the same problem. The error message IM273 does not seem related to the system status though. Have you tried looking this up in SAP Support?

Good luck!

With regards,

Dan

Former Member
0 Kudos

Hi!

Have you manage to get a solution for this problem, I am facing the same error and do not know how to solve it?

Thanks,

Marie-Eve

Former Member
0 Kudos

Hi Marie-Eve,

No, unfortunately not. I stopped looking further. There might be SAP note(s) available but I did not bother to search anymore.

With regards,

Dan