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INS000140 Error (Red Hat

Dec 07, 2016 at 06:38 PM

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Former Member

Trying to get the Trial up and running on the Red Hat Enterprise Linux 7 when I get to the license portion of the install script I get:

The product key is not valid. INS00140

Sales even sent a new key and still same error.

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5 Answers

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Former Member Dec 07, 2016 at 07:02 PM
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/isKeycodeValid: error while loading shared libraries: libicui18n.so.30: cannot open shared object file: No such file or directory

This may be it... But how to resolve?

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Former Member Dec 07, 2016 at 07:16 PM
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Answers:

create file: nano /etc/ld.so.conf.d/sap

Place path to libicui18n.so.30

e.g.

/home/yourusername/SAP_CRYSTAL_SERVER_2016_SP02_LINUX__64B__/DATA_UNITS/CRServer_lnx/dunit/product.crystalserver2011-4.0-core-32/actions

Then

Install the following library

yum install libstdc++.i686
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Former Member Dec 07, 2016 at 07:19 PM
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Nope that was not it.

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Former Member Dec 07, 2016 at 07:31 PM
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Actually one more: Export the path

export LD_LIBRARY_PATH=/home/yourusername/SAP_CRYSTAL_SERVER_2016_SP02_LINUX__64B__/DATA_UNITS/CRServer_lnx/dunit/product.crystalserver2011-4.0-core-32/actions

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Former Member Dec 07, 2016 at 07:40 PM
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Nope still does not work when in setup.sh

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