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Former Member
Nov 26, 2010 at 03:41 AM

Customer partial payment error ( Activated New Gl)

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Hi,

I tried to post a customer partial payment using tcode F-28 here i am given all required fieds and pressed the "Process Open item" and entered the payment amount and then simulate/post here i am getting the error

Document splitting: Items for clearing PRCT/300002/2010/001 not found

Message no. GLT0002

Diagnosis

Document splitting cannot perform clearing because it was not possible to find complete splitting information on the items to be cleared (company code, document number, fiscal year, item).

System Response

Clearing cannot be performed and the document cannot be posted.

Procedure

Exclude the affected item from clearing.

It may be that this item was not posted with active document splitting. In this case, this item or document would have to be migrated.

please hepl

Regard,

Sree