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Former Member

Beware popup blockers!

A fellow programmer had Google's popup killer installed in her Internet Explorer browser. We noticed that her BSP behavior was different from mine - when I changed my URL, the underlying BSP (CRM_BSP_FRAME in this case) would terminate and restart, actually creating a new IE window. It's almost invisible to the end-user when this happens. However, the data in the screen is reset.

If a popup blocker is installed, the new window is suppressed, leaving you looking at the old screen. Watch out for it - it took a long while to spot this problem.

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1 Answer

  • Nov 28, 2003 at 11:23 AM

    Hallo Paul,

    Thanks for this analysis. I will forward it to the CRM colleagues, and also to our support groups. The problem is that we require the window.open to get specific types of problems solved (like terminating a previous session), and we have not found any work for this situation.

    I wonder whether it is possible to configure the filter to have a "trusted" mode, where for some URLs, the window.open is allowed.

    bye, brian

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