Skip to Content
avatar image
Former Member

Pro Rata Free Goods in Return Sales Order

Hi,

I would like to know if the system can automatically propose the Free Goods in the return sales order when created with reference to the billing document.

The Billing Document has a

Main Line Item -- 100

Free Goods -- 10

and when a returns sales order is created with reference to the above billling document, the system displays both the above line items in the returns order and if the customer is returning only 50 the requirement is the system must automatically propose 5 free goods once the mail line item quantity is changed by the user.

Regards

PJ.

Add comment
10|10000 characters needed characters exceeded

  • Follow
  • Get RSS Feed

2 Answers

  • avatar image
    Former Member
    Nov 24, 2010 at 11:10 AM

    Hi,

    The returns which we make is with a reference so i think i should happen.In a normal business process if we have given free goods for an item,the system displays.But is it that ur customer has returned the entire billed quantity or partially returned?

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Dear PJ,

      Yes free goods will be determined at return order. You maintain copy control fro TANN to RENN. Then the same will be determined.

      Suppose in billing main item = 10

      free= 6

      When you make return order with ref to billing doc both 10 and 5 will be copied, but system wont consider pro-rata basis.

      For eg if you edit main item =5, then naturally you want free needs to be automatically changes to 3. This wont happen at all as far as my exp is concerned. If anybody have other views please.

      I hope i clear your requirement

      Thanks & regards,

      Deepu Pillai

  • avatar image
    Former Member
    Nov 24, 2010 at 10:11 AM

    hi,

    this is to infrom you that,

    when you have done normal sales with prorata allotment of free goods then it has to consider for sales order returns also.

    i am not sure on this.

    please check the process and update the forum.

    regards,

    balajia

    Add comment
    10|10000 characters needed characters exceeded