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Former Member
Nov 23, 2010 at 12:11 PM

Fail to retrieve the logon ticket - SAP Netweaver BI connection in Xcelsius

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Hi,

I am using Xcelsius SP3. When I try to connect to the BW system via "SAP Netweaver BI connection", I enter username and password and get the following error message: "Fail to retrieve the logon ticket, please contact the administrator".

My SAP Netweaver version in 2004s

Thanks in advance for your help.

Omid