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author's profile photo Former Member
Former Member

Getting IO exception when trying to view the joblog.log file

Hi,

We are unable to view the joblog.log file. The joblog file is created in server path, but when we trying to view/read/download the joblog.log file we are getting JCS-108004: An IO exception occurred accessing a local file error.

server path: xxx/log/processerver_.log.

But we are able to view the reports through redwood for these extensions (*. html, *.csv. *. xml.).

server path: xxx/lis/sys_.html

Can anybody help on this issue.

Thanks,

Suresh.

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    author's profile photo Former Member
    Former Member
    Posted on Nov 28, 2010 at 03:46 PM

    Dear Suresh,

    Your Question is not clear to me. what i understood is you can abel to check log in redwood , and unable to open in server at os level? if it is correct, login to server with cps installation user, ten i hope you can able to open files, check the file permissions in init file in $JCS_HOME/admin directory, check the permissions given, and also check listener port value, is it correct?

    thanks and regards

    Muhammad Asif

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