Installation problem on "Start SAP J2EE Engine"...

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Hi,

During the installation I get two errors:

1) Step "Start sap services"

I skip the first problem starting manually services... (I don't know if it's ok...):

Running the command "C:\usr\sap\C11\SCS01\exe/sapstartsrv.exe '-r' '-q' '-p' 'C:\usr\sap\C11\SYS\profile\START_SCS01_SAMUELE' '-s' 'C11' '-n' '01' '-U' 'SAMUELE\SAPServiceC11' '-P' 'XXXXXXX' '-e' 'SAMUELE\c11adm'" finished with returncode -1. Output:

C

Transaction begin ********************************************************

ERRORu00A0u00A0u00A0u00A0u00A0u00A02003-10-18 21:17:58

u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0CJSlibModule::writeLogEntry()

MOS-01011u00A0u00A0'C:\usr\sap\C11\SCS01\exe/sapstartsrv.exe' returned with '-1'.

Transaction end **********************************************************

I checked in event viewer but I can't find any information...

Then I started service SAPC11_01 and SAPOsCol manually without problems... and then I ignore the error...

2) Step "Start SAP J2EE Engine"

Installation continue up to step:

Start SAP J2EE Engine

The service start and then immediately stop:

"Instance JC00: Started"

"Instance JC00: Stopped"

In log:

INFOu00A0u00A0u00A0u00A0u00A0u00A0u00A02003-10-18 22:00:12

u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0CJSlibModule::writeLogEntry()

Output of C:\usr\sap/C11/JC00/j2ee/os_libs/jcmon.exe 'pf=C:\usr\sap\C11\SYS\profile/C11_JC00_SAMUELE' is written to the logfile jcmon.exe.log.

INFOu00A0u00A0u00A0u00A0u00A0u00A0u00A02003-10-18 22:00:17

u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0CJSlibModule::writeLogEntry()

Running the command "C:\usr\sap/C11/JC00/j2ee/os_libs/jcmon.exe 'pf=C:\usr\sap\C11\SYS\profile/C11_JC00_SAMUELE'" finished with returncode 0. Output: snipped

INFOu00A0u00A0u00A0u00A0u00A0u00A0u00A02003-10-18 22:00:17

u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0CJSlibModule::writeLogEntry()

J2EE engine JC00 of SAP System C11 didn't come up after 140 seconds: waiting for another 20 seconds.

In jcmon.exe.log:

command => Can't open shared memory administration (rc=3)

What can I do?

Thanks

Sam