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Former Member
Dec 19, 2003 at 12:09 PM

Access is denied

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Hello

We have a problem that occurrs only with 3 of 16 users that are connected

to our Portal. The problem occurs when the user tries to connect to the

Portal, he/she gives the user and password and when the Portal screen appears

It doesnot shows the info corresponding to the top level navigation bar

and shows an error message "access is denied". In order to correct this

problem the user has to press refresh buttom in the Portal in order

to display or appear the top navigation bar(roles and Pages).

We applied the notes 604353 and 604208 related to this issue but we

didnt obtain favorable results.

Two of our users are using windows XP and one is using windows 2000

The IE is 6.0

SAP R/3 version is R/3 46c

The Portal version that we have installed is: EP5 SP5 Patch 3 Hotfix 1

The J2EE version is :J2EE 6.20 Patch 16

sapgui 6.20 compilation 4

Does anyone know what could be the problem

Thanks in advance for any help related to this topic