Hello
We have a problem that occurrs only with 3 of 16 users that are connected
to our Portal. The problem occurs when the user tries to connect to the
Portal, he/she gives the user and password and when the Portal screen appears
It doesnot shows the info corresponding to the top level navigation bar
and shows an error message "access is denied". In order to correct this
problem the user has to press refresh buttom in the Portal in order
to display or appear the top navigation bar(roles and Pages).
We applied the notes 604353 and 604208 related to this issue but we
didnt obtain favorable results.
Two of our users are using windows XP and one is using windows 2000
The IE is 6.0
SAP R/3 version is R/3 46c
The Portal version that we have installed is: EP5 SP5 Patch 3 Hotfix 1
The J2EE version is :J2EE 6.20 Patch 16
sapgui 6.20 compilation 4
Does anyone know what could be the problem
Thanks in advance for any help related to this topic