Third party returns.

[Former Member]

Hello,

Iam aware of third party sales and its config etc.

But there is no SAP help on third party returns. Pls can someone clarify on the follwoing

1) In third party returns. Do we create returns sales order-returns delivery- invoice ??

2) what important config settings we should keep in mind for third party returns.

regds

[Former Member]

hi

nice question and it has been ased plenty of times in forums.

in third party sales vendor delivers the goods & in returns customer will send goods bac to the company not to the vendor.

vendor has to give credit memo to the company for the returned goods to the company which will be passed on to the customer. for this billing type we use is G2S.

so obvisly we have to create a credit memo by using G2S.

regards

balajia

[Shiva_Ram]

I think this has been discussed many times in the forum before. So please use search functionality before posting.

Check OSS Note 751609 - Returns for third-party process (cancellation). Per this note, the return function is missing in standard system.

Regards,

P.S: Some of your earlier threads are still open. You can close those if you feel answered/not answered. Thanks.