Function "Send to" not working for non SAP eMail

[gregorw]

Hello SDN Developers,

I think the "send to" function on every Article is very usefull if you want to get the information permanently and quickly to access directly into your own Mailbox. But unfortenately it does not work with my account. In my Profile I've provided my eMailadress with Domain siteco.de when I use the "send to" function, I've got the following error Message via eMail:

... while talking to virwal03.wdf.sap.corp.:

>>> MAIL From:<g.wolf@siteco.de> SIZE=1177

<<< 550 <g.wolf@siteco.de>... Access denied from domain <siteco.de>

554 <g.wolf@siteco.de>... Service unavailable

That is because the Server virwal03.wdf.sap.corp does not allow non SAP Senders to send to external Addresses.

Please corret this.

Regards

Gregor

[David]

Hi Gregor,

Wow!!!!!!!!!!!!!!!!!!!!

We knew about and fixed the problem with the Notifications for new accounts and Subscription notices, but hadn't thought about this one.

Thanks for keeping us on our toes.

Dave

[Former Member]

Hi Gregor,

I tested this from this external account I created today which uses an external email address, and it seems to be working. Is this still causing a problem for you?

Thanks,

David

[gregorw]

Hello David,

still get an error message:

The original message was received at Thu, 13 Nov 2003 22:28:57 +0100 (MET)

from

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The following addresses had permanent fatal errors -

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<g.wolf@siteco.de>

<gwolf@chiemgau.com>

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Transcript of session follows -

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... while talking to virwal03.wdf.sap.corp.:

>>> MAIL From:<g.wolf@siteco.de> SIZE=1043

<<< 550 <g.wolf@siteco.de>... Access denied from domain <siteco.de>

554 <g.wolf@siteco.de>,<gwolf@chiemgau.com>... Service unavailable

[David]

Hi Gregor,

Does this message appear in the browser window after composing the message and hitting "send mail" or is this something that gets sent to your email client?

Thanks,

David

[gregorw]

Hello David,

I get this message from MAILER-DAEMON@sap.com to my eMail account g.wolf@siteco.de.

Regards

Gregor

[David]

Hi Gregor,

I logged this into the Bug Report for development to work on. It seems to be intermittent and may have to do with settings IT has for certain domains in the gateway.

Best Regards,

David

[gregorw]

Hello David,

have you heard anything from development?

Regards

Gregor

[David]

Hello Gregor,

I just checked and was told that we have not heard anything from development yet. We are waiting for them to issue a patch to correct this.

Best Regards,

David

[gregorw]

Five month later I tried again to send an eMail to an external Account. I received the same error message:

The original message was received at Tue, 11 May 2004 20:05:22 +0200 (MET DST)

from virwal02.wdf.sap.corp [10.16.7.101]

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The following addresses had permanent fatal errors -

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<g.wolf@siteco.de>

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Transcript of session follows -

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... while talking to virwal05.wdf.sap.corp.:

>>> MAIL From:<g.wolf@siteco.de> SIZE=1319

<<< 550 <g.wolf@siteco.de>... Access denied from domain <siteco.de>

554 <g.wolf@siteco.de>... Service unavailable