Input boxes massive in Apple Safari

[Former Member]

Hi,

I have noticed that the input fields are displayed very large, (depth not width) when browsing with Apples Safari. This affects the username and password field and also the onscreen textedit box appears to type messages like this in. I would say the keyed font is probably size 16 on my Macintosh The rest of the site works really well though.

I use Apple Safari all the time and have never noticed this on any other site I have been to on the web. I don't think it is a problem for Apple, perhaps I will have a look at the page source and try and figure it out also

Cheers

Ed

[Former Member]

OK I have had a quick look at the source. The reason why the username and password box is so large is because you have specified them as height 20.

The Browser is interpreting this correctly and threfore the font inside is also size 20 (I was wrong with my estimate of 16). The problem piece of code is:

"try { if (event == null) { event = window.event; } if (event.keyCode == 13){doLogin();} } catch (e) {}"

id="portalUserName0" style="WIDTH: 175px" name=

"portalUserName" size="20" value=""></td>

and

"try { if (event == null) { event = window.event; } if (event.keyCode == 13){doLogin();} } catch (e) {}"

id="portalPassword0" style="WIDTH: 175px" type="password"

name="portalPassword" size="20">

The size needs to be reduced to something decent like 12.

As for the textedit window, I tried to analyse the source but it is too dificult to read. For clarrfication purposes it only really affects you when you are replying to a message and it is the textedit box on the screen which has a font-size of 20.

It may be worth getting the service to serve HTML output in readable format whilst the site is being tested, and once everthing is OK then change it back to the more efficient condensed format.

Ed

[Former Member]

Hi,

Has anybody from SAP actioned this?

Ed

[David]

Hi Ed,

At this time, we don't offer support for Apple's browser. In fact, our only supported access venues are IE and Netscape (version7.0 or higher). If we make the changes you suggest, we might cause problems for people using our supported browser set. I'm sorry this is probably not what you were hoping to hear, but future versions may include better support for Apple.

Kind Regards,

David

[Former Member]

David,

The other problem is that IE 5.2.3 which I also have, renders the text boxes so small that the text inside of them is unreadable. Perhaps this could be fixed instead?

Have you tried implementing the text boxes as size 12 as opposed to 20 and seeing what happens with Netscape/IE, this simple fix would mean that it would also be fixed for me also. It seems a little lame to suggest that you do not support Safari when I have only found one simple thing wrong with the site which could easily be fixed and tested.

Ed

[David]

Hi Ed,

I've logged this as a development request for future release.

Thanks,

David