Creating A/R Credit Memo via copying from A/R Invoice

[Former Member]

Hi all,

I have a problem creating A/R CREDIT MEMO via copying from AR invoice. there are no list of invoice appear eventhough the Customer im trying to add in credit memo are exists in ar invoice.

thanks

vin

[Former Member]

Hi Guys,

I found out already what caused this problem. The BP Currency in AR Invoice is in JPY. If i open the AR Credit memo, initially the BP Currency is in SGD. So i need to change it based on BP Currency in Invoice.

Thank you guys for all your replies..

Rgds,

vin

[Former Member]

Hi Melvin....

First of all welcome to SAP Forum.

Let me tell you its a wrong forum where you posted your query.

You should post your query in SAP Business One Core Forum.

Now for your doubt I guess You are trying to copy Service Type AR Invoice in Item Type Credit Memo.

Just check your Document Type (Item or Service) must be same for both Target and Base Doc while Copy......

Regards,

Rahul

[Former Member]

Hi Rahul,

thanks for your reply,

My document type in credit memo is Item type and invoice that i going to copy from are also in item type.

rgds,

vin

[Former Member]

I guess then Party code might be different.

Or Invoice might be closed which you are trying to copy......

Regards,

Rahul

[Former Member]

Hi Rahul,

Same Customer code, if i do Copy To AR CREDIT MEMO, there's no problem. Im able to generate the AR CREDIT MEMO.

thanks and rgds,

vin

[Former Member]

Its really Strange.....

Are you using any kind of customization like Addon? or any Triggers?

Regards,

Rahul

[Former Member]

Hi,

Welcome you to forum. As for your question, if you can copy to A/R Credit Memo from A/R Invoice, you should be able to to get a list of A/R Invoice to copy from.

Something must be different on your A/R Credit Memo screen. Check it out carefully.

Thanks,

Gordon