SYSTEM_CORE_DUMPS

[former_member220071]

Dear All,

We are getting SYSTEM_CORE_DUMPS in st22 .In short text it shows * Process terminated by signal 17 *

OS- Windows 2003

SAP Kernel :- 236

Active Calls in SAP Kernel -->

SAP (R) - R/3(TM) Callstack, Version 1.0 |

Copyright (C) SAP AG. All rights reserved.

Application exception occurred:

Exception : c0000005 (Access Violation)

App : disp+work.EXE (pid=248576)

When : 11/12/2010 9:54:0.312

Threads : 2

Computer Name : TCPRDSAP

User Name : SAPServiceTCP

Number of Processors: 8

Processor Type: x86 Family 6 Model 15 Stepping 11

Windows Version : 5.2 Current Build: 3790

State Dump for Thread Id 4c1a0

eax=00000000 ebx=08ac6204 ecx=00000003 edx=04ada0c0 esi=08ac81e8 edi=08ae7293

eip=00000000 esp=04865e18 ebp=048666b0 iopl=0 nv up ei pl zr na po nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00210246

function : <nosymbols>

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name

04865e14 09ad4a57 08ac6204 00000000 00000000 00000000 disp+work!<nosymbols>

048666b0 098a210d 08ac81e8 00000000 048666e8 0a0e1140 OraOCIICUS10!sqlprct

048666c8 090d8031 08ac62a8 00000000 09175cec 08ac81e8 OraOCIICUS10!lmmfsfree

04868904 0958d2a0 08ac6204 0000004e 08ac80d8 08ac81e8 OraOCIICUS10!kpummGetTZI

04868938 095d183d 08ac6204 0000004e 08ac80d8 08ac81e8 OraOCIICUS10!upirtr

04868970 095b077a 04ade8a8 0000004e 08ac80d8 08ac81e8 OraOCIICUS10!kpusvcrh

0486abb8 095b19ee 04ade8a8 20bd8784 20bd8810 00000000 OraOCIICUS10!kadgetembtype

0486ac48 094e98ce 04ade8a8 20bd8784 04adf0d4 00000008 OraOCIICUS10!kadgetembtype

0486ac74 088e74d6 04ade8a8 20bd8784 04adf0d4 00000008 OraOCIICUS10!OCIStmtExecute

0486ac9c 11e55224 04ade8a8 20bd8784 04adf0d4 00000008 OCI!OCIStmtExecute

0486ace8 11e604e8 00000000 20bd8784 00000008 00000000 dboraslib!oci_execute_stmt [dboci.c (1623)]

0486ad30 11e65985 0000000e 04abbc88 04ab6958 00000000 dboraslib!stmt_fetch [dbsloci.c (13907)]

0486ad50 11e66f95 04ab6958 00000000 0000000e 02abe084 dboraslib!exec_fetch [dbsloci.c (9877)]

0486ad70 00da2e01 00000000 02abe0dc 02abdbe8 02abdba0 dboraslib!DbSlExeRead [dbsloci.c (2836)]

0486ad90 00d19220 02abe084 02abe0dc 02abdbe8 02abe084 disp+work!dbsl_exe_read [dbslxxx.c (622)]

0486ada8 00d1a2de 00000002 0486aeac 02abdba0 02a997dc disp+work!dbsl_call [dbtrtab.c (3765)]

0486adc8 00d1a960 0000000c 00000002 00000003 0486aeac disp+work!dbsl_exec [dbtrtab.c (3666)]

0486ade8 00cb18c2 02a968e0 02a968e0 00cb413e 02a968e0 disp+work!select_next [dbtrtab.c (1755)]

0486adf4 00cb413e 02a968e0 0000000c 027be224 ffffffff disp+work!tran_get [dbcrtab.c (4361)]

0486ae38 00cb4d5f 027be224 027be120 0000000c 0486aebc disp+work!setget_exec [dbcrtab.c (3068)]

0486ae6c 00799eda 027be224 027be120 0000000c 0486aebc disp+work!db_oxsetget0 [dbcrtab.c (1820)]

0486aec8 00837c7f 00837c7f 0486aff0 0486aff4 00000000 disp+work!InpFrDb [abexpo.c (4040)]

00799b20 a114c483 027be054 e04c158b 4489027b 40a13424 disp+work!ab_connread [abconne.c (4804)]

00799b40 244c89d6 c00d8b2c 89027be0 8b20244c 7be0380d <nosymbols>

3b027be0 00000000 00004806 00000000 00000131 5835591b <nosymbols>

State Dump for Thread Id 3c248

eax=000007c8 ebx=00000103 ecx=064cdbe0 edx=00000000 esi=00000000 edi=00000000

eip=7c8285ec esp=064cfec0 ebp=064cff04 iopl=0 nv up ei pl zr na po nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

function : KiFastSystemCallRet

7c8285ec c3 ret

7c8285ed 8da42400000000 lea esp,[esp] ss:064cfec0=7c8270fb

7c8285f4 8d642400 lea esp,[esp] ss:0ad32f43=20202020

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name

064cff04 0119a4fd 00000e8c 00000000 00000000 002473c8 ntdll!KiFastSystemCallRet

064cff84 7c349565 00000000 00000000 00000000 0024ff10 disp+work!SigIMsgFunc [signt.c (678)]

064cffb8 77e64829 0024ff10 00000000 00000000 0024ff10 MSVCR71!endthreadex

|064cffec 00000000 7c3494f6 0024ff10 00000000 00000000 kernel32!GetModuleHandleA

Abhijit

Edited by: Abhijeet Siras on Nov 12, 2010 2:47 PM

[former_member189546]

Hello,

Exception : c0000005 (Access Violation) means an access violation disp+work with Windows

Check note note 165832 Windows: Signal '-1073741818', '-1073741819' or

Also check memory parameters note 88416 system may be overloaded

Normally a kernel upgrade solves it

Note 19466

regards,

John Feely

[former_member524429]

Hi,

Please apply Latest available SAP Kernel Patch along with latest dbsl & disp+work package. It will help you to sort out such issue.

Regards,

Bhavik G. Shroff

[Former Member]

Hi Abhijeet,

It seems like in the process, object is losing its pointer reference and Oracle native library is caused this error. So, did you applied latest patches to your RDBMS?

Check usertrace files under saptrace

Best regards,

Orkun Gedik

Edited by: Orkun Gedik on Nov 12, 2010 11:29 AM