We have an ESS/MSS implementation in place with portal.
Now the scenario is :
Employee raise a travel request.
Request goes to worklist of manager.
Manager selects to "Sent it back" to employee for correction.
Employee is able to see the request for correction in his worklist.
Now the problem is:
when manager selects to "Sent it back" to employee for correction.
The request also comes to his worklist as well AND it goes to employee worklist as well.
The request must not come back to manager !
Any comments please !