Void used instead of Reversal after FI Posted

[Former Member]

We have a scenario where a employee was issued a check on the 10/08/2010 off-cycle which was later voided. The original posting for $282.51 is in FI but the reversal never came through. Her voided record still appears on the u201CCheck Completeness of Postingu201D as not having been posted and the end user tried to rerun the FI simulation for her in various ways but the system will not process it.

We believe this happened because it was processed as a "void" mistakenly and should have been processed as a reversal. A "void" is usually processed when FI posting has not yet taken place. It appears that a void will not reverse posting results. How do we correct this in the system?

[Former Member]

use FCH8 to void the check and reverse the FI posting

[Former Member]

This was actually an employee check that was voided, not an AP check. I looked at FCH8, but it appears to be more AP relevant.

We have an FI Posting for this amount and we do not know how to reverse it (the void was processed after FI had posted the amount). A reversal should have been done instead, as this was a user error.

I posted this also in the HR/Payroll forum but have not received a response - any input would be greatly appreciated!!

[Former Member]

Use FCH9 to void issued check

[Former Member]

Thank you very much for your response. I looked at FCH9, and the issue is that the check has already been voided so I don't know what the check number would be (it's a required field in this screen).

Just to reconfirm my issue, a void was processed after FI had already posted the payroll (a reversal should have been done instead).

[Former Member]

Use transaction FCH8, as it will reverse the payment also.

Regards,

SDNer