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Former Member

while accessing lighthammer getting missing HTML Source File error.

Hi Friends,

While tryining to logon to Lighthammer I am getting below error:

(Missing HTML Source File: D:/Lighthammer/Illuminator/Temp/HomePages/admin/HomePage_admin.htm)

On checking at location D:/Lighthammer/Illuminator/Temp/HomePages/admin I found that folder admin is not available

and when we restore it from backup it get deleted as soon as we try to logon again.

This is happening with all other users also. As a workarround we first logon to Lighthammer and when it gives error we paste folder for corresponding user (admin in this case) with home page under D:/Lighthammer/Illuminator/Temp/HomePages then it works.

We are using MII version 11.5 on windows 2003.

Please advise. Thanks in advance.

Regards

Ajay Sehgal

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    Former Member
    Nov 09, 2010 at 05:52 PM

    Hi Ajay,

    Does this directory exist on your system?

    <drive letter>/Inetpub/wwwroot/Illuminator/HomePages

    For experimental purposes, I have moved the Temp directory to my desktop, and when I logged on again, the Temp/HomePages directory was recreated. Or, perhaps there is a permissions issue.

    Kind Regards,

    Diana Hoppe

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