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Nov 08, 2010 at 12:33 PM

Prompt for username/password with Office 2010

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Hi,

when we open KM documents in Office 2010 we get a prompt for username and password.

I remember that i had the same issue a few years ago with a office version, but i don´t know how i fixed it.

This time the content is called within citrix, so it is possible that e.g. registry values are not set, that fixed the problem locally a few years ago...

The strange thing is that this only happens when opening a document for reading, if i use "edit locally" username/password are not prompted.

Could anyone give me a solution for this?

I read , but it is from 2005 so I don´t think it should be relevant today, or am I wrong?

Our KM version is 7.00 SP16

Thanks

Regards

Alex