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Former Member
Nov 08, 2010 at 10:18 AM

Prepare Upgrade / is still running, import not permitted

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Hi experts,

after the SPAM / SAINT UPDATE has been completed successfully to version 38, I wanted to import the ST-A/PI 01M_R3_470.

But I get the error message:

Note: Prepare Upgrade / is still running, import not permitted

If the upgrade is in the PREPARE phase, and you have to import the OCS queue, proceed as follows:

1. Delete the queue by using one of the following:

Support Package Manager: Choose Display/ Define -> Delete Queue.

Add-On Installation Tool: Choose Back.

2. Completely reset PREPARE as described in the upgrade guide.

3. Redefine the queue and import it.

how can i do--> 2. Completely reset PREPARE as described in the upgrade guide.

where can i get the upgrade guide? or

how can i reset PREPARE ?