on 03-11-2019 11:14 AM
Dear,
Related to the integration of Marketing and Sales cloud.
I have seen a demo in the past (I think about 6 months ago) where in sales cloud, the contact factsheet of SAP Marketing Cloud, with the Interest word cloud and the interactions, was embedded within a Sales Cloud screen.
I can't seem to find the right documentation about this scenario.
Does anyone know where to find that or how to set this up?
Thanks,
Joyca Vervinckt
Hello Joyca,
maybe you have seen the integration of the MKT-factsheet as mashup in C4C?
A good guide for ste setup can be found here: https://blogs.sap.com/2016/05/13/embed-contact-and-corporate-account-factsheet-into-cloud-for-custom...
Regards
Danny
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Hi Danny,
Thanks. I did see that blog, however it was written for version 1602 and for onpremise SAP Marketing.
There's a follow-up blog for SAP Marketing Cloud system on https://blogs.sap.com/2016/07/25/embed-factsheets-of-sap-s4hana-marketing-cloud-into-cloud-for-custo...
Which mentions:
However in this case one has to use URL-MashUp instead HTML-MashUp in order to open the Hybris Marketing Cloud Factsheet in a separate Browser Tab/Window.
Which is not what I want to achieve, I don't want SAP Marketing Cloud just opening in another tab. Then every Sales Rep needs a user; and SSO needs to be configured, ...
So I was wondering if the blog from 1602 can still be applied today with the real embedded mashup. As the blog also still mentions Silverlight etc...
I can't find any info on a mashup on the SAP Help integration guides of neither SAP Marketing Cloud nor SAP Sales Cloud, which is why I am wondering whether it has been deprecated perhaps (I hope not, it would be so useful to display an account's Interest Word Cloud within Sales application!)
Kr
Joyca
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