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Former Member
Nov 05, 2010 at 04:38 AM

Crystal Enterprise V10 Login issues

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We have the Enterprise software loaded and initially was working with two levels of login. First login to access the list of web reports available, and the second login was connect to LDAP which authenticated the HNE person - this login gave access to run the report. In our endeavour to remove one level of login, we initially succeeded with some reports and not with other reports. the unsuccessful reports gave Error message - "there was an error retrieving data from the server: *Unable to connect: incorrect log on parameters."

Now, just last week we were blocked from accessing all reports, receiving the error message - "there was an error retrieving data from the server: Object does not support this property or method."

We now have a web portal with reports in view, but cannot open them.

Assistance is desparately needed, regards Sandra E.