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author's profile photo Former Member
Former Member

"License Not Valid" Error on BOE XI 3.1 for Web-Intelligence

Hey Everyone,

This has been going on for sometime now. I downloaded the trial version ( BOE ) and installed the temSporary key in it. Now when I go to Infoview it doesn't show the option for Web-Intelligence document. So I went over to Rich Client and tried to log in. Now it gives me the error "License not Valid".

The weird part is I can log into the Designer, DeskI , CMC , and it works perfectly, the only problems I'm getting are in WebI. I've tried doing a clean sweep and still it doesn't work. Any ideas on how to fix this?

Thanks

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    author's profile photo Former Member
    Former Member
    Posted on Nov 04, 2010 at 03:15 PM

    Can you run the following query in Query Builder and check whether SI_ENABLE_WEBI is true ?

    SELECT SI_SYSTEM_INFO FROM CI_SYSTEMOBJECTS WHERE SI_ID = 4

    Also, have you tried using a different temporary key?

    Best,

    Srinivas

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 22, 2011 at 09:33 PM

    I have the same problem can you please let me know where to change the key?

    Thanks,

    S

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