on 11-04-2010 9:00 AM
Hey Everyone,
This has been going on for sometime now. I downloaded the trial version ( BOE ) and installed the temSporary key in it. Now when I go to Infoview it doesn't show the option for Web-Intelligence document. So I went over to Rich Client and tried to log in. Now it gives me the error "License not Valid".
The weird part is I can log into the Designer, DeskI , CMC , and it works perfectly, the only problems I'm getting are in WebI. I've tried doing a clean sweep and still it doesn't work. Any ideas on how to fix this?
Thanks
Can you run the following query in Query Builder and check whether SI_ENABLE_WEBI is true ?
SELECT SI_SYSTEM_INFO FROM CI_SYSTEMOBJECTS WHERE SI_ID = 4
Also, have you tried using a different temporary key?
Best,
Srinivas
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Actually I don't have access to SMP at this time on this machine. Plus, the other keys I have at work are for the full version and they don't work on Edge series. But do you think it's a licensing issue? because it's like 3rd time I've re-installed and changed keys, but the problem persists.
I have the same problem can you please let me know where to change the key?
Thanks,
S
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