SSO logon not possible; invalid host name for issuing cookie

[Former Member]

Dear gurus,

We have CRM 7.01 abap+java system on windows2008 server, CRM UI works on firefox mozilla, but, It does not run on internet explorer because of the domain name does not match the internet explorer standard name requirements as Snote 654982. The hostname is acsmrcrm01.ac.st, we can not change the domain name because of the company rules. I have changed the parameter "icm/host_name_full" as acsmrcrm03.com and entered the host file. So, CRM UI link (http://acsmrcrm03.com:8000/sap/bc/bsp/sap/crm_ui_start/default.htm?sap-client=100&sap-sessioncmd=open) is opened in internet explorer with following warning .

"SSO logon not possible; invalid host name for issuing cookie"

After we enter the user a password again we can open the CRM UI portal

with internet explorer browser, but, pop-ups does not run.

How can we solve this problem?

Thanks,

Sinan.

[Former Member]

Hi,

Did you try to allow pop-ups in your browser?

Best regards,

Caíque Escaler

[Former Member]

Hi Caíque,

Yes, we allowed pop-ups and cokies in the browser and disabled the firewall.

When we click a button on the CRM UI in internet explorer, the error message is

-Invalid argument

"http://acsmrcrm03.com:8000/sap(====)/bc/bsp/sap/bsp_wd_base/popup_buffered_frame_cached.htm?sap-client=100&sap-language=EN&sap-domainRelax=min"

-Object does not support this property or method"

[Former Member]

Hi Sinan,

Did you find some solution for this? I am facing the similar issue.

Regards

Kashish

[Former Member]

Did you find solution for the above issue