PCD folder in KM content throwing error (WPC Iviews)

[Former Member]

Hello KM&C Forum Users,

After following the initial configuration for the WPC in SAP Help I tried using the pcd connection that I had made in the KM content to add an iview to a Web page. I get the following error in the Content window of the KM Content:

System Error An exception occurred during program execution Go back and try again

These are the errors from the default trace:

null java.lang.ClassCastException

at com.sap.portal.pcd.km.rm.PcdFolderNode.getChildren(PcdFolderNode.java:82)

and

null java.lang.ClassCastException

at com.sap.portal.pcd.km.rm.PcdFolderNode.getChildren(PcdFolderNode.java:82)

(These are just partial snippets of the logs. If requested I could add the complete log entry)

I have followed the directions in SAP help how this connection is to be made (checked and rechecked) and I also found the instructions of how to do the additional configuration in the wpcDragExplorerEntryPoints. I added the following:

displaymode=select,maxproviderprio=30,entriesperrow=5,sharedcontent=/wpccontent/Cross-Site Content;/pcd/portal_content/Web_Page_iViews

Additionally I checked the Virtual Root Repository and the PCD repository is not excluded.

I also checked and insured that in the PCD repository the Property Search Manager is on "Not set".

I have checked through notes and found note 1450398 and uploaded the patch for my System which is by the way

NW 7.0 SPS 21 stand alone portal

I have also found 2 different notes that mention an "inconsistency between com.sap.tc.pcd.kmsearchadapter.par and the servicepack " but it wasn't mentioned what was done to remove the inconsistency.

As you all can see I have been through notes, Wiki's, Forum entries. SAP Help and SAP notes to no avail. Can anyone out there help me to get rid of this problem?

Thanks in advance

Paul

[LJB · Accepted solution]

Hello Paul,

Have a look at SAP note 1432831 and it should resolve the issue for you.

Kind regards,

Lorcan.

[german_meneses · Accepted solution]

Hi Lorcan, thanks for your response, I have EH1 and SP7 Patch 1 but this don´t work for me, I follow the SAP Note 1432831.

Thanks in advance,

German

[Former Member · Accepted solution]

HI

We solve the same error, installing the corresponding Patch for KMC CONTENT MANAGEMENT

Regards,

Jose Mercado

[Former Member]

Hello Lorcan,

That was a Bullseye. Thanks alot. I don't know why I didn't get this note in all my searches but it was exactlty right. Again Thanks alot

Best Regards

Paul

[Former Member]

Hello Raghu,

Thanks for your quick reply. As I mentioned above I have seen these notes but unfortunately I can find no information to the inconsistencies. I am the Portal SAP Basisin this instance and haven't found anything that would help me in this direction. Maybe if you could ask your Basis people what had to be done that would help me considerably

Thanks again

Paul

[former_member206159]

Hi,

we also faced the similar issue.

The actual bug was with "com.sap.tc.pcd.kmsearchadapter.par" file. There was an inconsistency between SPS 20 and the file.

Basis people can help you to fix this issue.

Raghu