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Nov 03, 2010 at 04:01 AM

CRM BUS20900-CREATED not triggered


Hello every one.

Our system is CRM with Case Management.

My problem is that I need an event triggered when a case is created, Iu2019m creating a case since home page from CRM Web UI, but no event is triggered, I check SWEL but not new events for that activity.

The event I should have is BUS20900-CREATED, but nothing happened, I went for SWEC but no modification object for this BUS20900.

Any other idea?

Tanks a lot

Felipe Uribe