Hello every one.
Our system is CRM with Case Management.
My problem is that I need an event triggered when a case is created, Iu2019m creating a case since home page from CRM Web UI, but no event is triggered, I check SWEL but not new events for that activity.
The event I should have is BUS20900-CREATED, but nothing happened, I went for SWEC but no modification object for this BUS20900.
Any other idea?
Tanks a lot
Felipe Uribe