RasReportFactory not found

Attempting to use the RAS service:

IEnterpriseSession enterpriseSession = null;
ReportClientDocument reportClientDocument = null;

try
{
  // token provided
  enterpriseSession = CrystalEnterprise.GetSessionMgr().LogonWithToken(token);

  string[] serviceNames = enterpriseSession.GetServiceNames("", 0);

  using (EnterpriseService enterpriseService = (EnterpriseService)enterpriseSession.GetService("RASReportFactory"))
  {
    ReportAppFactory reportAppFactory = (ReportAppFactory)enterpriseService.Interface;

    reportClientDocument = reportAppFactory.OpenDocument(id, 0);
    reportClientDocument.RowsetController.GetSQLStatement(new GroupPath(), out string SQL);
    return SQL;
  }; // using

} // try
catch (SDKException e)
{
  Debug.Print(e.Message);
  throw;  
} 
catch (Exception e)
{
  Debug.Print(e.Message);
  throw;
}
finally
{
  // why doesn't ReportClientDocument implement IDisposable?
  if (reportClientDocument != null)
  {
    reportClientDocument.Close();
    reportClientDocument = null;
  }
}

I see that the RasReportFactory is not in the list of services (GetServiceNames):

I see that the service is running in the CMC, however.

What am I missing?