I have a user who can not edit any UDF on the header level because they are grayed out. If he pulls up a Sales Order he can see the UDF's at the row level but everything else is grayed out.
We logged on another machine with the same results. The user for the other machine can see the UDF when they log in. I copied the authorizations from the other user and the UDF are not visible
I check licenses and that the form settings were set to visble.
Any suggestions what to check next?