Sales Office information not posted to COPA.

[Former Member]

Dear Experts,

We have created a new distribution channel in our system. When we post invoices using the new distribution channel the sales office information is not getting posted to COPA.

Is their any missing configuration for this issue or any thing else.

Pls help to solve this out and how to correct the already posted information. For those, the sales office information is not avaliable in the COPA and those information are not picking up to the reports.

How to corrct this.

Many thanks in advance.

best Regards

Thanura

[Former Member]

hi,

please check whether in operating concern you have activated a charateristic called SALES OFFICE.

or not

regards,

balajia

[Former Member]

Hi,

yes, SALES OFFICE characteritc is activated.

Other distribution channals we are having, sales office information get posted to COPA. the issue we are facing is for the newly created one.

Best Regards,

Thanura