Serial number 2014-09-.... can not be used here.

[former_member605069]

Hi,

We have created delivery with wrong serial number and done PGI. How can we correct it?

While doing return delivery to correct it, we are getting this error that This serial number can not be used here.

Could you please help me? its STO process

[lingaiahvanam]

Hi Shiva,

Instead of creating the return delivery try this approach.

1. Cancel the PGI document.

2. Create the correct serial number and do PGI.

Please note that after reversal of PGI delete the delivery and create a new delivery note (optional step).

Best Regards,

Lingaiah