B1 login issue after reboot

Customer has a new laptop running Windows 7. Install was done by running as Administrator After a reboot the customer logs into B1 8.8 PL 10 client and it freezes. SQL 2005 x32 is on another server and other computers are not having this issue when rebooting and logging into B1 client.

The last time this happened, had to uninstall and reinstall DI API so user could login. As long as the laptop is not rebooted the user can log on and off the B1 client. But when they rebooted the issue will happen again.