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Former Member
Nov 01, 2010 at 02:47 PM

Crystal Reports 7 Printing Issues

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My company has a legacy VB6 application running Crystal Reports 7 off stored procedures, still live at a client.

The client recently upgraded their printers and now some report fields are not printing correctly. Specifically, report fields that use Times New Roman (Central European) do not print correctly (text is squashed and overly large).

I have attempted to update the fields to use Times New Roman (Western) - which does print properly - however due to a bug I have read about ([see the second post|http://www.tek-tips.com/viewthread.cfm?qid=160770&page=1048]), Crystal Reports 7 will not change the encoding and will always default to Central European. I've tried on the font drop down on the task bar, as well as trying to "Format Text" - here it'll let me select Western but as soon as the dialog closes, its back to Central European.

Now if I change to other fonts - eg Arial Black and Trebuchet, it will set the encoding to Western. However if I try another acceptable font - Arial - it also defaults to Central European and try as I might this will not change to Western.

Is there anything I can do to get this formatting correctly?