SWINCF and printer trays

Hi Guys,

We have a SAP Script Form that we normally print on a HP Laserjet Printer(device type HPLJ5) first page on printer tray2 all others on tray3 because in one tray is preprinted paper.

Now we have to print that form in vietnamese language therefore we have to take device type SWINCF with a SAPsprint Server.

The Problem is that the SWINCF is not recognizing the printer trays. It prints all from the second tray. We read all the sap note to this problem. If we turn the device type back to HPLJ5 tray selection working but of course the letters are wrong.

Our work around was to define in windows a Printer qeue (with the original HP driver) with the Option first page Tray3 all other pages from tray2. But that also not working out of SAP. Out of ms word, notes,... it's working. It looks like that SAP is overriding this setting.

I really hope somebody can help me.

Thanks

Edited by: Mario Thomas on Oct 31, 2010 12:36 PM