EMMA Log Error: Incorrect parameter X_VSTELLE (X_EVBS) in function module

[Former Member]

Hi Experts,

We have errors on our EMMA log for invoicing (EA29) of Incorrect parameter X_VSTELLE (X_EVBS) in function module ISU_ADDRESS_PROVIDE. These errors are occuring on final invoices for customers that have been moved out of installations that are typically billed for the month ahead. Since the periodic bills are for the month ahead, there are no dollars billed on the final. It produces a Print Doc. number but says that Print Doc. does not contain any printed lines and will then display just the header.

We need to get these off of our EMMA log as they just continue to build up. Can we somehow do one of the following?

• Delete the entries off the Emma log?

• Print these "zero" bills?

• Suppress the Print Docs from being created?

Thank you for any consideration you can give to this issue.

Linda

[william_eastman]

Linda:

Generally speaking, the error message and process indicate that this is within your billprint custom logic, and maybe it is not anticipating the situation correctly. First recommendation would be to debug one of them to find the problem and address it in the print logic. If not then i am not sure what you want - billprint will still create these 'error' messages. You can change your EMMA settings such that there is no case generated for them. The messages would still be issued, but no cases would be created. I would hesitate to implement that solution, since it would prevent legitimate errors from being captured and processed. If you want to print them, then the underlying error needs to be resolved. You could also suppress the printing of these bills using event R412 also - but you would need to know the situation up front.

regards,

bill.

[Former Member]

Hi Bill,

Thank you for the information. I was hoping for a solution that would allow these errors to be flagged for review and then have an option for deleting them off the EMMA report somehow once verified that there is no need for a print. But if that is not the case I will look into getting the bill print logic changed so that these "zero" bills print and we will have to sort and pull them on the back end so they are not mailed.

Regards,

Linda

[Former Member]

Hi Linda,

If you still don't have the solution please do let me know.

Hasnain