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Oct 29, 2010 at 05:16 AM

Can i use the Service Module?

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Hello all,

can i use the service module w/ the ff. scenario?

items are manage by serial numbers., but we dont sell it, we purchase the item for internal use only. this are the ff. information that i want to track.

1. track the history of the item everytime it has undergone for repair

a. some cases the repair takes place within the company, meaning employees within the company take care on the labor but only parts will be purchase

b. some cases the repair takes place in business partner, (PO Service in this case)

2. track the parts that was replace

what will be my work around for this. please advice

best regards,

Fidel