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crviewer not working on win 7 64bit

Former Member
0 Kudos

hello,

i have downloaded and installed updates of my Windows 7 64 bit recently. Before that, crviewer had been working well, but after installing windows updates crviewer (of CR XI) isnt working.

I have tried to use restore point of my OS, but it didn't help.

All the librares are registered correctly and crviewer.dll is loaded and used, but report isn't showed. This happen without any error message.

could you advise me, what can I do ?

Thanks a lot.

=martin=

Accepted Solutions (1)

Accepted Solutions (1)

0 Kudos

Crystal Reports XI ( Version 11.0 ) is not supported on Windows 7.

Download CR XI R2 ( 11.5 ) Service Pack 4 Full build and then get up to Service Pack 6 and then you'll be supported on windows 7. It's a free upgrade, use your CR XI keycode.

Is this an application you wrote and distributing? And if so which report engine are you using and what development language did you write it in?

Links were broken but fixed now - [CR XI R2 Platforms|http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/e0fbebaf-07e0-2c10-ad9a-d45810ae7109]

Thank you

Don

Edited by: Don Williams on Oct 27, 2010 9:39 AM

Answers (1)

Answers (1)

AKHUMBI
Advisor
Advisor
0 Kudos

Hi

From Windows ARP, try Repairing CR Viewer

Regards

Ashwini

Former Member
0 Kudos

Do you think Add or Remove Programs?

I reinstalled application which use crviewer libraries, but it didn't help.

Any other suggestion? Thanks a lot.

=m=

AKHUMBI
Advisor
Advisor
0 Kudos

Hi

Please check in machine's Application Event logs?

Regards

Ashwini

Former Member
0 Kudos

Ii checked them, but there is no error or warning logs. It looks like it is working properly, but it isn't. I used modules.exe to check, if all the libraries ale loaded - there are. Crviewer.dll also. But report isn't showed (component crviewer isn't showed). No error messages.

=m=