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FSCM Partial payment

Former Member
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Hi All,

We are implementing FSCM Credit management. Client has a specific requirement for partial payments and depending on this, we would also implement Collections or Dispute management.

The requirement is to make patial payments for customers. This partial payment can be made by the company or the customer makes partial payment, either ways. That means customer pays to the customer a partial amount. Now, my question is where is the option or execute button to do the partial payment, in collectons or dispute management?

I know what collections and dispute mgt is but activating either one is based on fulfilling this requirement.

I searched the img path and help.sap but could nt find anything relevant. Please let me know how this works.

Regards,

Satya

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Am I reading it correct, you want to evaluate using FSCM - DM & CM just based on whether it can support Partial payments or not?

I would suggest your client to undergo the FSCM Business processes training conducted by SAP and then accordingly decide. If not, bring in someone (an expert) to explain the benefits of the FSCM modules before taking a call.

W.r.t. question for partial payments, as answered above, its strictly a FI-AR functionality. Since AR and FSCM are tightly integrated, you will get the partial payment information reflected in both Disputes and Collections appropriately.

Former Member
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Hi ,

Kindly note that as per the requirement whether it is collection or dispute management , partial payments are carried out in FI in the usual manner but in case of dispute while create a partial payment itself u have an option to create a dispute case for this BTE regarding the dispute has to be triggerred .

regarding collection management the open items or partial payment created is transffered to colletion management , hence partial payment will not be created in collection or dispute .

Former Member
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So, this means we cannot create a partial payment in FSCM unless when creating a dsipute case. But, I remember seeing an execute button for partial payment on dispute mgt.

Without creating a dispute case can i make a partial pymnt.

Not sure though, but i think there is an option for partial pymnt in FSCM.

Can someone please help me with this.

Regards,

Satya

Former Member
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hi ,

Kindly note that dispute case is created against any shorfall of a payment agaist the invoice whever the payment is made against the invoice the dispue case is created in FSCM , basically dispute case is for recording the shorfall of the payment and reduces the lead time for following up with the customer . since the dispuet management is integrated with the FI-AR any payment made against dispuet case will be automatically closes the status in FSCM .

Kindly provide u r requirement for creating partial payment in FSCM

Former Member
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Hi Satya, as Manesh says, the partial payment is an FI-AR functionality. The process of partial payment can trigger some events in FSCM, for example, creation of dispute cases over the items that have been partially cleared, or evaluating a promise to pay as "partially kept".

Kind regards,

Cristóbal

Former Member
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within a dispute, there is a field called partial payment.

You would use this, where you disputed an invoice, and then the customer partial paid it via FI-AR

Within a dispute you can add a secondary value to a dispute - customer object.

So the invoice could be say $1000 and the customer object disputed value $20

Former Member
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where can i find that partial payment field within Disptue?

Regards,

Satya

Former Member
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The field is the "Paid" field.

If there is a partial payment, the Paid value will change.

Former Member
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What Mark said above is true, however just keep in mind, this will be true for ALL of your Dispute cases, only if you are NOT using Residual payment functionality.

If you are, then Dispute cases will be created only for the open amount, incase of residual items, and not for the entire Invoice amount, hence partial payment will not be reflected in those cases.