Can anybody suggest , how to control change request creation for particular IBase Component?
We have implemented ChaRM which is integrated with SAP ECC & SAP BI.
ChaRM is not integrated with SAP Solution Manager.
End Users are creating support notifications from -Help Menu- Create Support Notification.
The IBase Component is not editable once notification is created. This Ibase is copied to change request when the action-create change document is saved.
Requirement is that, during creation of change document, system should check the IBase component of support notification. If the IBase is related to solution manager system, system should restirct the change request creation.
Kindly suggest how to achieve this.