How to control change request creation for particular IBase Component?

[Former Member]

Dear Experts,

Can anybody suggest , how to control change request creation for particular IBase Component?

We have implemented ChaRM which is integrated with SAP ECC & SAP BI.

ChaRM is not integrated with SAP Solution Manager.

End Users are creating support notifications from -Help Menu- Create Support Notification.

The IBase Component is not editable once notification is created. This Ibase is copied to change request when the action-create change document is saved.

Requirement is that, during creation of change document, system should check the IBase component of support notification. If the IBase is related to solution manager system, system should restirct the change request creation.

Kindly suggest how to achieve this.

Regards

Vivek

[Former Member]

Hello Vivek,

The way to do what you want is to create a schedule condition for action Create Change Document. The action has to be displayed only when the IBase/Component value differs from SolMan. To add the IBase/Component value to the container so that it can be evaluated during runtime, you will have to create a subtype of BUS2000116 on which condition can be buit.

See the following posts for more information :

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Hope this helps,

BR.

Stéphane.