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TEM: when attendee is in Waiting list status, workflow should triger notifi

Dear Professionals,

In TEM, we have a scenario where, if an employee/attendee has booked for an event and in waiting list status, when his waiting list status changes to normal booking (bacause of the cancellations in normal booked) a notification mail should be triger to the manager.

We have identified tables related to attendee status and need help/suggestion on: how this can be designed/achieved in workflow?

what are the workflow tasks standard can be used?

what are the workflow containers required and what parameters need to be passed from workflow container to task container?

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Regards

Chandrashekar

Edited by: CVKHCM on Oct 26, 2010 9:16 AM

Edited by: Rob Burbank on Oct 26, 2010 3:18 PM

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    Posted on Oct 26, 2010 at 04:16 PM

    Hi

    First you need to determine the object type and the event associated with this requirement. In order to trace that, switch on the event trace using SWELS and then change the status to the normal book and come back in t-code SWEL to find out the event.

    Once you determine that , then you can create a workflow using the above event as the Triggering event. Looking at the object type you can determine the various attributes which can be passed from the object to Workflow Container.

    In case, if you didnt find the standard object and event for this scenario then developers can create an object type and event for this scenario and from there workflow can be initiated.

    Regards

    Waz

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    • Former Member

      Hi Waz,

      thanks for the reply. Is there any standard workflow/task provided in SAP for checking Attendee status change and when attendee status change from Waiting list to Normal this workflow should trigger with the normal booking process?

      Thanks and Regards

      Chandrashekar

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