on 10-26-2010 8:11 AM
Dear Professionals,
In TEM, we have a scenario where, if an employee/attendee has booked for an event and in waiting list status, when his waiting list status changes to normal booking (bacause of the cancellations in normal booked) a notification mail should be triger to the manager.
We have identified tables related to attendee status and need help/suggestion on: how this can be designed/achieved in workflow?
what are the workflow tasks standard can be used?
what are the workflow containers required and what parameters need to be passed from workflow container to task container?
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Regards
Chandrashekar
Edited by: CVKHCM on Oct 26, 2010 9:16 AM
Edited by: Rob Burbank on Oct 26, 2010 3:18 PM
Hi
First you need to determine the object type and the event associated with this requirement. In order to trace that, switch on the event trace using SWELS and then change the status to the normal book and come back in t-code SWEL to find out the event.
Once you determine that , then you can create a workflow using the above event as the Triggering event. Looking at the object type you can determine the various attributes which can be passed from the object to Workflow Container.
In case, if you didnt find the standard object and event for this scenario then developers can create an object type and event for this scenario and from there workflow can be initiated.
Regards
Waz
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