User had a customer whose AR open items are subjected to "settlement issues" and are still opened after 90 days.
The customer had been assigned a risk category that will blocked the sales order when open item is more than 90 days.
How can I configured such that the credit check will bypass the selective open item (AR) document line items for a certain customer without changing the same checking for other customer within the same credit control area.
Currently, whenever a sales order is raised, it would be blocked by the above and the documentation to releasing it can takes over a few days. Not only that, a hugh paperwork are required as stipulated by audit requirement.
Any options to bypass selectively?