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Requisitioner is not receiving the PO approval mail

Hi SAP Guru's

SRM 5.0 CCM2.0 , Extended Classic Scenario,

After creating the PO , the PDF format of PO with Email notification is sent to the vendor Email address but requisitioner is not getting any PO approval mail for the same. its been 3-4 weeks requisitioner is not receiving any mail before that the mail was sending into mailbox.

I have checked in SOST TC and seen that the email is sent to the vendor address only but not to requisitioner.

There is two batch job are running for that - Z_Print_PO ( Sending PO by mail to vendor )and Z_SENDMAIL ( Sending PO by mail to vendor )

Please clarify should requisitioner also get the PDF of PO or get the PO approval mail only & How ?

Kindly advice.

Thanks ,

Jayoti

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1 Answer

  • Posted on Oct 25, 2010 at 03:57 PM

    Hello Jayoti,

    (...)

    After creating the PO , the PDF format of PO with Email notification is sent to the vendor Email address but requisitioner is not getting any PO approval mail for the same. its been 3-4 weeks requisitioner is not receiving any mail before that the mail was sending into mailbox.

    (...)

    During output PO (whatever the sending medium), no approval PO workflow mail can be sent as the workflow is finished.

    Clarify what you are talking about for Requisitionner: notification mail when PO is approved or approval workflow mail ?

    Regards.

    Laurent.

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