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Former Member
Oct 25, 2010 at 12:56 PM

Crystal Olap Client warning message directly after standard installation


I have been installing BOXI R3.1 without any fix/service packs. This clean and standard installation to a Microsoft Windows 2003 32 bits server OS gives a warning message in the event viewer on a regular basis.

The description for Event ID ( 7939 ) in Source ( Crystal OLAP Client ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Registry Access Error: , [HKEY_LOCAL_MACHINE]Software\Business Objects\Suite 12.0\MDA\Log\Modules: The system cannot find the file specified..

Does anybody know how to interpret this? Does anybody know how to solve this? I am planning on upgrading to SP2. Should I put some time in resolving this? Thanks!