Skip to Content
author's profile photo Former Member
Former Member

Crystal Olap Client warning message directly after standard installation

I have been installing BOXI R3.1 without any fix/service packs. This clean and standard installation to a Microsoft Windows 2003 32 bits server OS gives a warning message in the event viewer on a regular basis.

The description for Event ID ( 7939 ) in Source ( Crystal OLAP Client ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Registry Access Error: , [HKEY_LOCAL_MACHINE]Software\Business Objects\Suite 12.0\MDA\Log\Modules: The system cannot find the file specified..

Does anybody know how to interpret this? Does anybody know how to solve this? I am planning on upgrading to SP2. Should I put some time in resolving this? Thanks!

Add a comment
10|10000 characters needed characters exceeded

Related questions

2 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Oct 26, 2010 at 02:30 PM

    I am receiving a similar error message in my logs but my problem resides around using Universe Designer against an SAP BW datasource. I have tried following this note, however it did not solve my problem. But, maybe it can help you...

    Try looking up SAP note: 1284146

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Oct 25, 2010 at 10:46 PM

    Hi, Have you solved this problem? I'm getting the same error when I try to install BO XI 3.1 SP2.

    Thanks!

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.