on 10-23-2010 10:52 PM
I am unable to install Crystal Reports for VS2010. "Failed to update cache for execution."
There is a similar thread (locked) with this problem. ()
I have tried everything from this tread, and everything else I can think of. I am out of options.
I appreciate any help.
Thanks,
MF
OS: Windows XP SP(3).
Running on local drive with Administrator ID.
(Tail of SETUPENGINE.LOG)
17:27:38.765 Cache: DU files cached in: C:\Program Files\SAP BusinessObjects\InstallData\InstallCache\tp.rosette-4.0-core-32\0\
17:27:38.796 Cache: copying files from: C:\cr4vs2010\dunit\tp.sap.ncs-4.0-core-32\
17:27:38.843 Cache: DU files cached in: C:\Program Files\SAP BusinessObjects\InstallData\InstallCache\tp.sap.ncs-4.0-core-32\0\
17:27:38.890 Cache: copying files from: C:\cr4vs2010\dunit\tp.curl.cpp-4.0-core-32\
17:27:38.984 Cache: DU files cached in: C:\Program Files\SAP BusinessObjects\InstallData\InstallCache\tp.curl.cpp-4.0-core-32\0\
17:27:39.031 Cache: copying files from: C:\cr4vs2010\dunit\tp.sap.nwrfc-4.0-core-32\
17:27:39.546 Cache: DU files cached in: C:\Program Files\SAP BusinessObjects\InstallData\InstallCache\tp.sap.nwrfc-4.0-core-32\0\
17:27:39.625 Cache: copying files from: C:\cr4vs2010\dunit\tp.ooc.dotnet-4.0-core-32\
17:27:39.796 Cache: DU files cached in: C:\Program Files\SAP BusinessObjects\InstallData\InstallCache\tp.ooc.dotnet-4.0-core-32\0\
17:27:39.937 Cache: copying files from: C:\cr4vs2010\dunit\tp.pkware.cpp-4.0-core-32\
17:27:40.140 Cache: DU files cached in: C:\Program Files\SAP BusinessObjects\InstallData\InstallCache\tp.pkware.cpp-4.0-core-32\0\
17:27:40.203 Cache: copying files from: C:\cr4vs2010\dunit\tp.rsa.crypto-4.0-core-32\
17:27:40.453 Cache: DU files cached in: C:\Program Files\SAP BusinessObjects\InstallData\InstallCache\tp.rsa.crypto-4.0-core-32\0\
17:27:40.640 Cache: copying files from: C:\cr4vs2010\dunit\tools.srvtools-4.0-core-32\
17:27:40.765 Cache: DU files cached in: C:\Program Files\SAP BusinessObjects\InstallData\InstallCache\tools.srvtools-4.0-core-32\0\
17:27:40.812 Cache: copying files from: C:\cr4vs2010\dunit\foundation.jdsr-4.0-core-nu\
17:27:40.906 Cache: DU files cached in: C:\Program Files\SAP BusinessObjects\InstallData\InstallCache\foundation.jdsr-4.0-core-nu\0\
17:27:40.921 Cache: copying files from: C:\cr4vs2010\dunit\tp.azalea.fonts-4.0-core-32\
17:27:40.953 Cache: DU files cached in: C:\Program Files\SAP BusinessObjects\InstallData\InstallCache\tp.azalea.fonts-4.0-core-32\0\
17:27:40.968 Cache: copying files from: C:\cr4vs2010\dunit\tp.external.icu-4.0-core-32\
17:27:41.968 Error: Could not move temp dest folder to dest folder.
17:27:42.015 Error: Temp dest folder: C:\Program Files\SAP BusinessObjects\InstallData\tmp\tp.external.icu-4.0-core-32
17:27:42.078 Error: Dest folder: C:\Program Files\SAP BusinessObjects\InstallData\InstallCache\tp.external.icu-4.0-core-32\0\
17:27:42.109 Error: Cache: error copying files to cache from: C:\cr4vs2010\dunit\tp.external.icu-4.0-core-32\ to: C:\Program Files\SAP BusinessObjects\InstallData\InstallCache\tp.external.icu-4.0-core-32\0\
17:27:42.156 Error: CacheDUs - failed to cache DUs.
17:27:42.171 Error: Failed to update cache for execution. Program will exit.
(SETUPEXE.LOG)
17:25:18 Unable to open file :c:\Temp\2010.10.23.17.25.18\setupexe.log
17:25:18 Welcome to setup.exe!
17:25:18 Launching SetupEngine.exe: "C:\cr4vs2010\setup.engine\SetupEngine.exe"
17:25:18 SetupEngine.exe command line: -engine "C:\cr4vs2010\setup.engine
" -bootstrapper "C:\cr4vs2010
" -l "c:\Temp\2010.10.23.17.25.18"
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Hey Don,
Thanks for the reply. I tried setting my temp folders back to their default. No luck.
My only hope is a reponse from this thread. I've run out of options.
I'm surprised I can't find any information on this. The only other thread is the one mentioned above.
More people must have come across this problem. I have all anti-virus and anti-spyware disabled.
Thanks again for you suggestion.
MF
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If there ever was a previous version of CR on this computer, unistall the Beta. Delete any CR / BO folders that are lefty over. Got through the registry and clean out any CR / BO registry entries.
If there is a previous version of CR installed, uninstall it, uninstall CRVS2010 and do the above.
Install must be on an EN OS.
Check what is intiating on startup and disable everything you can, then restart the computer.
Try another computer(?).
Ludek
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Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]
Hi MF,
I had a problem with changing my default temp folders installing another third party program, not any CR stuff.
I changed my temp folders back to the defaults and then it worked. I tried changing the permissions for all users on c:\temp and c:\tmp but that didn't help either for the other program.
Only way it would work was to use the default temp folder structure.
Try changing yours back to c:\User\appdata\local\temp
Clear the temp folder out first and try again.
Something, not sure if it was Windows or anti-virus or the firewall was blocking access. Odd that it gets part way so likely some third party dependency on that file doesn't like or get to your c:\temp folder.
Thanks
Don
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